Typotheque

How Good is Good?

In September design felt impotent and frivolous. There is nothing inherent in our profession that forces us to support worthy causes, to promote good things, to avoid visual pollution. There might be such a responsibility in us as people. In August, when thinking about my reasons for being alive, for getting out of bed in the morning, I would have written the following down.

1. Strive for happiness
2. Don’t hurt anybody
3. Help, others achieve the same

Now I would change that priority:

1. Help others
2. Don’t hurt anybody
3. Strive for happiness

My studio was engaged in cool projects, things designers like to do, like designing a cover for David Byrne

david byrne: Your Action World

We had a good time designing them, and since the products and events these pieces promoted were fine, I don’t think we hurt anybody who bought them.

One of the many things I learned in my year without clients, a year I had put aside for experiments only, was that I’d like a part of my studio to move from creating cool things to significant things.

The 80s in graphic design were dominated by questions about the layout, by life style magazines, with Neville Brody’s Face seen as the big event. The 90s were dominated by questions about typography, readability, layering, with David Carson emerging as the dominant figure.

With prominent figures like Peter Saville recently talking about the crisis of the unnecessary and lamenting about the fact that our contemporary culture is monthly, there might now finally be room for content, for questions about what we do and for whom we are doing it. The incredible impact the First Things First manifesto had on my profession would certainly point in that direction.

The first sentence on page 1 of Victor Papanek’s “Design for the Real World” reads: “There are professions more harmful than industrial design, but only very few of them. And possibly only one profession is phonier: Advertising design. In persuading people to buy things they don’t need, with money they don’t have, in order to impress others that don’t care, it is probably the phoniest field in existence today.”

I do know that bad design can harm our lives. From the problems this little piece of bad typography caused in Florida to unnecessary junk mail and overproduced packaging, bad design makes the world a more difficult place to live in.

Florida Ballot
At the same time, strong design for bad causes or products can hurt us even more.

Good design + bad cause = bad


Just consider this age old and powerful symbol symbol and its transformation into a very successful identity program by the Nazis.


Context is all-important: The Christian cross had one meaning in 16th century Europe and another one in 20th century India.


Bad design + good cause = good?

On the other hand, bad design for a good cause can still be a good thing. We designed the logo for The Concert for New York, a huge charity event for the fire and policeman in Madison Square Garden, involving among others Paul McCartney, Mick Jagger, The Who.


From a design point of view, the statue of liberty playing a guitar is a trite cliché. I am not suggesting that the logo had much to do with the over $ 20 million raised for the Robin Hood Foundation, well, actually, a tiny portion was raised through the logo in the from of merchandize sales.

How to be good?

Well, does help by definition have to be selfless? Am I allowed to get something out of myself? If I do help, am I permitted to have fun while doing so?

I read an interview with an art director in England discussing his award winning campaign ad campaign for an association for the blind, featuring a striking image of a guide dog with human eyes stripped in.
He mentioned that he knew that a picture of a cute puppy would have raised more donations for the association, but was more interested in winning awards. He had no problems with this attitude.

When GE gives 10 million to the WTC victim families, is it ok for them to look good for doing so?

Or, a more extreme case: Is it ok for Philip Morris to go and give 60 million to help out various charities and then spend another 108 million promoting this good deed in magazine ads?

If you are homeless and you just got a hot meal from St. Johns in Brooklyn, one of the organizations the money went to, you don’t really give a shit if the people who gave it to you tout their own horn afterwards.

Even though it really is a ridiculous case, isn’t it still preferable to blowing the entire 168 million on a regular ad budget?

And: Why are so many celebrities involved in charities?
Five years ago, my feeling was they just wanted to promote their careers. Now I am somewhat less cynical. It is conceivable that many simply came to realize the pursuit of money/fame/success does not hold the contentment it promised and are on the lookout for more significance.


Poor Sting practically ruined his career with all his do gooding, transforming himself from the cool leader of the Police to just another sappy rain forest bard


Where do the critics come in? If I make fun of Sting, do I keep other celebrities from following his lead and therefore somehow contribute to the destruction of the rainforest? If I do criticize Sting, do I have to have a better idea to help the world?

When philosopher Edward DeBono talks about values, he puts them into four equally important sections:

Me-values: ego and pleasure
Mates-values: belonging to a group, not letting it down
Moral-values: religious values, general law, general values of a particular culture
Mankind-values: human rights, ecology

I often make the mistake of concentrating on just a couple of these values in my life. We all have heard of the philanthropist who gave away millions to charity and was a genuine asshole to all his friends. Or the guy who is totally devoted to his family and friends but hates himself, drives a Suburban and works for a Nuclear Missile Plant.
Or Mr. Bin Laden himself: I am sure he is totally devoted to his religious values as well as to the values of his own culture, but does not really care about human rights much.

For a full life I would have to be involved in all four.

I do think there is a role for everyone. It does not really matter if I am the Mayor of New York, or if I design the tourist brochures for New York or if I sweep the streets in New York. There is always room to be nice to a co-worker, to send a sweet letter to Mom, to love Anni.

Of course there are different degrees of separation. The rescue worker down at Ground Zero is directly involved, when I design a pin to raise money to help the rescue worker, I’m a couple of degrees further removed. But I might just function twice as effective as a designer than I would as a rescue worker.

Well, while pondering those questions half a year ago, I got invited to participate in a media design exhibition in Vienna, Austria. One of the perks that came with the exhibit was a free, full-page ad in Austria’s best newspaper, space I was free to fill with whatever I liked.

It’s an idea for a packaging that might be applied in zones of large catastrophes, earthquakes and such. At the time I was naively thinking of far away locations, India or Africa, not for a second conceiving that my hometown New York itself might be turned into the largest catastrophe zone.

It is basically a large, hollow Lego like block containing basic foods like milk powder, water, dried fish, rice. After the food has been consumed, the empty packaging can be filled with sand or dirt and used as an interlocking brick to build a shelter.

In the ad I explained the idea and asked other designers, packaging manufacturers and aid organizations to contribute.

Responses came into my laptop immediately. Many from students who just wanted to help, some from Austrian packaging companies interested in participating and many from designers and architects offering ideas.

Also, it was an opportunity to feel and look good myself: The caring designer.

Among all the positive responses was also a violently negative one;
- the writer stating that this is the absolute worst idea he ever saw in this context, that it’s a case of designing poverty, just plain ignorant and stupid.

I got really nervous. I am just not used to having my work hated that much. Maybe I should have stuck to CD covers.

The e-mail did prompt me to get quickly in contact with aid organizations and I had subsequently a discussion with the Director of Emergency Preparedness at CARE, the largest of them all.

It turns out that in emergency cases, Care tends to buy food whenever possible locally in bulk: That way they don’t have to package, there is less garbage, they avoid shipping problems and the food will be compatible with local tastes.

And similar thinking applies for shelter: It’s to everybody’s advantage to use as much local building material as possible. Care just supplies some additional resource materials like rolls of plastic or corrugated metal sheets and utilizes the ingenuity of the population. This results in sturdier, better-built shelter.

It turns out, my e-mail writer was right:
This is a stupid idea.

SO: I have to be part of an organization, part of a problem to be able to come up with a solution. Do-gooding from afar, as a tourist, won’t do.

In the meantime in New York I was also at the center of a disaster, I was not tourist anymore. One of the tasks at hand was the creation of a symbol that could also work as a fundraiser for various charities hit hard by current events.

Our idea was a pin, made of the rubble of the World trade Center, a piece of metal that refused to be destroyed.
After the WTC disaster over 1 000 000 tons of rubble was removed from the site and brought by truck and barge to the Fresh Kills landfill in Staten Island.

The plan here is to make this into a large-scale project. We can raise $ 1.5 million per 100 000 pins sold.

Good Design + Good Cause = Good

Most of current graphic design done by professional design companies is used to promote or sell, which is fine, but design can also do so much more.

Design can unify


Francis Hopkinson, a writer, artist and a signatory of the declaration of independence designed the American Flag (never got paid for it though).

Design can help us remember


The towers of light by Julian Laverdiere and Paul Myoda, at this moment proposed as a temporary memorial down at Ground Zero, are a beautiful emotional response. They are ghost limbs; we can feel them even though they are not there anymore.

Design can simplify our lives


Everybody who had to buy tokens in the New York subway system would agree that the Metro card eased the way we go around the city.

Design can make someone feel better

After we designed the CD cover for the Rolling Stones there was quite some press interest in Europe and a number of Austrian and German TV stations came to New York for an interview.
This was just around the time my Mom was celebrating her 70 Birthday. I made a T-shirt saying "Dear Mom! Have a great Birthday" and wore it during the interview. The Austrian station agreed to air the interviews exactly on her Birthday.
Mom felt better.

Design can make the world a safer place

Cipro comes with a complicated, difficult to understand information pamphlet. It could also inform quickly and efficiently about when and how to take it as well as side effects.

Design can help people rally behind a cause

Robbie Canals poster series wheat pasted all over New York in the 80-ies probably spoke to the already converted, but showed me there are other people out there who are not happy with the administration. I guess I picked these posters over the hundreds or thousands of posters designers created that would qualify as an example because I saw those actually pasted on the street.
There is this entire subsection in design, the peace or environmental poster, where only hundreds are actually printed, only dozens go up in the street and the rest is distributed to design competitions.
This of course does NOT help people rally behind a cause, it only helps the ego of the designer.

Design can inform and teach


From the abstract geometric signs and animals of the cave paintings to the graphs in the New York Times, designers give us a better understanding of the issues.

Design can raise money



As a stand in for all the promotions and ads that raised money for Non-Profit organizations I am showing here the Breast Cancer symbol which made a an impressive amount of money for cancer research.

Design can make us more tolerant
Andrey Logvin

Russian designer Andrey Logvin simple poster called Troika speaks for itself.

Winter Sorbeck, design teacher and fictional main character in Chip Kidd’s new novel The Cheese Monkeys, says at one point: Uncle Sam is Commercial Art, the American Flag is graphic design. Commercial Art makes you BUY things, graphic Design GIVES you ideas.

If I’m able to do that, to give ideas, that WOULD be a good reason to get out of bed in the morning.

How Good is Good? by Stefan Sagmeister

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23 comments


Harvey Chan,  6 Apr 2009
Designers can make a difference, not just for others but for ourselves too. Whether designing for commercial or for society, design is a choice we make.
Steph,  7 Mar 2009
As a graphic designer in training this was a very inspiring article.
eliza, 16 Feb 2009
this article has made me think about my choice of degree at university. I have made the right choice. Thank you for confirming it. I want to make a difference by producing good design.
Detective kimble, 12 Jan 2009
Simple, don't go to graphic design, Choose something else.
Cause If you don't do "that" work, other designer will. Do people really think that everybody enjoys their job?
Deanna,  3 Dec 2008
This article has definitely made me think more about having a more genuine purpose as an aspiring graphic design. Thank you for sharing your incite.
Sarah, 26 Dec 2007

wonderful article. There is so much out there that we have to make sure what we are creating is not just something to be recycled. We should pursue good design and even moreso, good design that changes.

 - wearealwaysalwaysmortal.wordpress.com

Joris van Wees, 12 Oct 2004
How about this one. Working as a animation and grafic designer for a major company, making good work by adding your own ego, helping the companies department by putting it into better light through powerfull presenation obviously helping the whole company too, but then you figure out the company also sells products that are needed in nuclear plants! That could be a dilemma.
jonnabebeh, 16 Jul 2004
it's good to hear people from the industry talking about things like this... i have just graduated from Fine Arts (major in Visual Communications) back in my country & it's really saddening to see & hear people talk about GOOD ideas but actually lack in cause. At first, when I entered that college, I was so excited to take up Advertising design courses, but later on, I found the industry to be very "phony", as you tried to put it, and I share the exact same sentiments. Advertising design being phony because "it persuades people to buy things they don't need, with money they don't have, in order to impress others that don't care". In short, it "creates more wants without the need for it". And that is exactly the case in my country. And yes, I agree that it is "probably the phoniest field in existence today." I just hope that people from the industry would start to realize that & try to see the BAD & LONG-TERM impacts that they do have on their audience. I'm forwarding this to my friends & i hope they read this article up to the last dot. I'm sure this could serve as an eye-opener. Thnx.
Cornelis,  5 May 2004
38 years as a designer. Most of it busy making a living. Little of it reflecting on my impact on the world. My priorities have changed as I get older and since I want to more good and honorable things, I now try to guide and educate the not-so-good clients while steadfastly protecting my relationship with the clients who already "get it". That's now my reason for getting out of bed every morning.
G Palomo,  3 Mar 2004
"Design is an expression to communicate life from the Past, in the Present, and for the future" This article is very life inspiring. It gives us artists a better understanding of why we have chosen to do what we do, wether it be for the good or the bad. Excellent!!
Janelle, 19 Jun 2003
I am very happy to see such a non-flighty article on the power of design. The political application of impactful graphic design shapes our identities as any cultural myth (see Joseph Campbell). I am very convinced that uplifting and thoughtful images, words, music do make a difference toward empathy, peace and, perhaps, illumination--one by one by one.
x2dn,  9 Jan 2003
WHAT YOU EAT TODAY, YOU WEAR TOMORROW!
Sam Vazquez, 11 Nov 2002
Stefan, I agree that bad design can harm us. The 2000 election fiasco down in Florida brought greater division to this country, specially in our government. To the world we were vurnerable and we paid the price. Sadly some of us will never learn, we are consumed by our own greed. We seek riches to find our insecurities magnified. We seek material things to fill void only the untagible can "love." We seek fame to eagerly long for privacy. Stefan, what do you think it would take for us to realized what really matters?
Sam Vazquez, 11 Nov 2002
I'm a student at Minneapolis College Of Art and Design (MN, USA). We just had a lecture from Terry Irwin who is facing the same dilemma but in a different manner. How do you design products that can help the environment after they’ve been trashed or even recycled? This should concern a lot of designers, since the corporate world is the other end of the spectrum. You get a client, you design for them, then its manufactured, sold to the consumer, and thrown away… Then what? I don’t believe that you should completely stay away from corporate design, however you should help out corporate design and design things that don’t hurt the environment. We as Designers are the biggest contributors to waste, so we also should start being aware of such things. We also need to sneak this philosophy in every project that designers do! The sooner the better!
Olly, 10 Oct 2002
I'm a design student in England. Having read many of the views and opinions expressed on the page I would like to say that, if you have any bad clients that you don't want to make designs for, could you please refer them to me, 'cause i'm a bit skint. Also, I could use the experience. in a way though, you are right, I do feel a like a bit of a slut, getting fucked up the ass by large companies who just want to exploit and rape the population, using us to do it. We are the tacticians for the corporation, figuring out ways in which to get joe public to give up the flag and buy buy buy. Well, there you are, thats life. Will I ever feel bad about it...no
Craig Kroeger, 21 Dec 2001
Since being a designer is your choice, and what you do as a designer is also your choice, then if you feel bad about what you do, there is only one person to blame. You can't just say that you want to do "significant" work all of a sudden, when it's been the "cool" work that got you into design. Design can be charity, when done with conscience.
Josh Caffrey, 21 Dec 2001
I am an artist/designer living in Los Angeles and was very excited to read this piece here. Thank you for posting it, I want all my friends and family to read it now also.
kei, 21 Dec 2001
the article projected very different viewpoints and i think its fantastic as it made me re-think on certain issues. here in singapore, design is perceived very differently as compared to say the states. let's hope more designers can actually think differently and practise what they preach. cheers.
tracey, 20 Dec 2001
thanks for the article. it helps to reflect on your role in the world from time to time no matter what your profession. even though i work for someone else, i'm always aware that i still have choices in the types of projects i will and will not do. I also know that when i take on a project that adds positively to the world (with information, help for a non-profit, positive ideas...) i do feel happy to have spent my time on something worthwhile. its all about day to day choices as individuals.
arlo, 20 Dec 2001
I think all designers think about these issues from time to time, but it is good to see them organized and delivered all at once. Thanks sag.
Sho, 20 Dec 2001
Oh the pain of emptiness...I have had this dreaded discussion with other designers for yearsand if there was only one seat left in the life boat...would a designer get it?! Nasty really what the whole industry has become, whores to marketing bowing to the mighty dollar and sucking it's worth. I hate being a whore... :p
JTransue, 17 Dec 2001
I am also a studying Graphic Designer and got the chance to see Stefan speak recently at a local AIGA lecture. At first I was inspired by and interested in his CD covers because that is exactly what I would love to do. After reading this article, I realize that there is so much more to being a designer than making the world nice to look at. I am now inspired to improve the world around me through the designs I create.
taylor haskins,  5 Dec 2001
i am studying to be a graphic designer, and this article faced some of the questions i ask myself daily... moral questions about commercial design and art.. and the quote "commercial art makes you buy thins, graphic design gives you ideas"
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Author: Stefan Sagmeister
Category: Essays
Year: 2002
2298 words
Presented at the AIGA National Conference in Washington on March 23, 2002, reprinted in I.D. Magazine April/May 2002
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