Privacy Policy

Typotheque is a design company, and we'll treat you as we'd like to be treated: protecting and respecting your privacy, just as we protect ours.

This page explains when and why we collect personal information about people who visit our website, how we use it, and how we keep it secure.

Any questions regarding this Privacy Policy and our privacy practices should be sent by email to our email address or by writing to Typotheque VOF, Koningsplein 12, 2518 JE Den Haag, Netherlands. Alternatively, you can telephone +31 70 322 6119.

Who are we?
We’re Typotheque, an independent design company registered in the Netherlands. We design typefaces in-house, turn them into digital fonts, license and market them to the end users. We hope that you use our work.

Typotheque was founded in 1999 by Peter Biľak. In 2013 Johanna Biľak joined as a partner, and in 2016 Nikola Djurek became the third partner. We are all designers, and occasionally we work with others.

How do we collect information from you?
We obtain information about you when you create a user account on Typotheque, or if you register to receive our newsletter.

What type of information is collected from you?
The personal information we collect will include your name or business name, billing and shipping address, VAT number, email address, IP address, your computer MAC address, time zone, domain names specified by you for setting up your webfont services, and any information regarding fonts we are licensing to you.

If you purchase anything on our website, your card information is not held by us; it is directly transmitted to our credit card service Adyen, protected with SSL encryption. Typotheque does not have access to your card details at any time. Adyen protects the confidentiality of all transaction information and every customer's details.

How is your information used?
We may use your information to:

– process your order: issue a tax invoice, license, and dispatch a package (if necessary) using the data that you have submitted;
– provide you with webfont services;
– send you our free, printed type specimen by post;
– provide the facility to download the digital fonts we have licensed to you, at any point in the future;
– notify you of changes to our services;
– send you our irregular newsletter if you choose to be part of our mailing list;
– provide your basic information (your company name and location, which fonts were licensed, and the licence type) to our contractual designers, when reporting quarterly sales royalties.

We are legally required to hold some types of information to fulfil our statutory obligations (for example the financial transactions records). We will hold your personal information on our systems for as long as legally required by the Dutch tax authorities, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?
Under no circumstances will we sell or otherwise give away your information to third parties. Period. We are in business to design typefaces, and we are committed to protecting your data, not distributing it to others.

Only the employees of Typotheque, who have been specially trained to protect your privacy data, have access to your information. Additionally, we are legally obliged to transfer some of your information to the local tax authorities, and our tax accountants (LPB Advies BV) also have access to some of the billing details.

Third Party Service Providers working on our behalf:
We may pass your information to our third party service providers, subcontractors and software developers for the sole purpose of completing tasks and providing services to you on our behalf (for example to send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the necessary scope of our services, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Use of hosted webfonts
We only collect browser requests data that is necessary to serve webfonts. We process this log file within one hour for the purposes of our internal statistics concerning the number of page views used per webfont licence, and we delete the log file immediately after processing. We neither collect nor store any information about the client of the webfont, nor about website visitors.

Your choices
You can choose whether or not you wish to receive information from us. If you do not want to receive our newsletter, you can opt out from the existing subscription by clicking the link in the footer of our email newsletter or you can login to your online account, and deselect the checkbox with your choice of the mailing list.

You may cancel your Typotheque account at any time by signing in to your Account profile and clicking on the “Cancel my account” link.

However, we may be obliged to hold some types of information to fulfil our statutory obligations (for example the financial transactions records) and records about your purchase history to carry out our obligation to the local tax authorities, or provide necessary licensing information to the respective font copyright holder. We will delete any information we hold in connection with your account which it is no longer necessary to keep.

How you can access and update your information
It is important that the information about you is accurate. If you change email address, or any of your contact information, please update your information directly online. This way you can receive, for example, our printed type specimens.

You have the right to ask for a copy of the information Typotheque holds about you (we may charge a small fee for information requests to cover our costs in providing you with details of the information we hold about you).

Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any personal data, such as billing and shipping address, are encrypted and protected with 128 bit encryption on SSL. When you are on a secure page, a lock icon will appear at the bottom of web browsers.

Use of cookies
Like most other websites, the Typotheque website uses cookies. ‘Cookies’ are small pieces of information sent by a website to your computer and stored on your hard drive to allow that website to recognise you when you visit. This way, we'll remember your preferred currency, for example, or we'll remember in which language you prefer to receive the invoice. Cookies also collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better, more personalised service. We don’t use cookies to profile you as a user or to provide you with any marketing information. Turning cookies off may result in a partial loss of functionality when using our website. You can decide to turn cookies on and off using this link.

16 or under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the Netherlands. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy
We may change this Privacy Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

This Policy was last updated on 9 May 2018.

Thank you for reading this long document,
Peter Biľak